Strategy & Prototype · Boston Consulting Group

AI-powered brand management,
imagined for BCG.

— Client
Boston Consulting Group
— Practice
Strategy + Prototype
— Sector
Consulting
— Engagement
Speculative
01 / Introduction

Brand management inside a global firm is a coordination problem disguised as a creative one. The work is rarely about a single deliverable. It is about hundreds of partners, dozens of practices, and one consistent voice.

We built a prototype that asked a simple question. If the creative system could brief itself, what would the partners do with the time back?

02 / The thesis
i. Brand as infrastructure

Most enterprise brand work assumes a centre that produces and a periphery that consumes. The centre writes the guidelines. The periphery applies them, badly, in PowerPoint.

We argued the opposite. The brand should sit in the system, not in the deck. Anyone in the firm should be able to commission a compliant asset without speaking to the centre at all.

03 / What we showed
i. The prototype

A working interface. A partner types a brief in plain English. The system returns a deck, a one-pager, and a social cut, all on brand, all editable, all traceable to the source guideline. The partner can ship in the time it used to take to get the meeting.

IRIS — AI brand management dashboard, insights view
IRIS — Actions view, predicted impact on key metrics
IRIS — Brand selector with portfolio overview
IRIS — Notifications and brand routing
ii. What it changes

The proposition wasn't about replacing creative judgement. It was about removing the parts of the brand operation that don't need judgement at all. The interesting work is what people do with the time they get back.

04 / The outcome
i. What changed

The prototype was the deliverable. It made the case for AI as infrastructure, not feature, in a category that had mostly seen AI as a content generator.

BCG continues to be a client. The work this proposed sits behind a confidentiality boundary; what is shareable is summarised on this page.

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